The main reason for the four stars is not the amenities. It is for the camp hosts. They have been nothing but superbly helpful. We come up for the Christmas week and last year stayed at Glencoe Motel & RV Park. I first noticed Hot Springs RV last year when we had almost two feet of snow and the owners at Glencoe did not do anything towards helping their guests. This year we stayed here at Hot Springs. Fran and her husband called us and confirmed our reservation before hand and then greeted us warmly. It was bitterly cold for the first couple of nights and then we got walloped by almost three feet of snow! We have been forced to extend our stay by a couple of nights due to the snow. Today they brought in a skid steer to clear snow around the RVs that are here. Over this past week we have had some impatience with people that work at the resort and one of the restaurants. I know it is tough in the service industry to keep a smiley face going and Fran and her husband do that very well. They even had one of their longtimer’s , Jessica, check in with us during Christmas Eve when they were off-site.I have been to many a RV park. I have learned not to expect much in services. The site met my expectations. It is level, the power is consistent, even in a decades only ice & snow storm, the water pressure is good; and the septic has no issues. A bonus here is the WiFi. Normally a park advertises having it, but it is usually sparse and inconsistent. Here it is adequate in signal but very consistent.We have already booked for next year!